Duo Essence International Co., Ltd. (hereinafter "the Company" or "Duo Essence") values your privacy. This Privacy Policy explains how the Company collects, uses, and protects the personal information you provide through this website.
1. Types of Personal Information Collected
When you contact us through the contact form on this website, we may collect the following information:
• Name
• Email address
• Company name (optional)
• Country (optional)
• Official website URL (optional)
• Subject / inquiry type
• Message content you provide
This website may also collect non-personally identifiable information such as browsing behavior through cookies and analytics tools.
2. Purpose of Use
The Company collects your personal information for the following purposes:
• Responding to your inquiries or contact requests
• Communicating regarding business collaboration
• Improving the user experience of this website
The Company will not use your personal information for purposes other than those stated above.
3. How Personal Information Is Stored
Your personal information is transmitted to the Company via secure email and stored using methods that comply with general commercial security standards.
4. Retention Period
The Company retains your personal information as long as necessary for actual business purposes. When the information is no longer needed, the Company will delete or destroy it appropriately.
5. Third-Party Services
This website uses the following third-party services:
• EmailJS: Used for contact form email delivery, subject to EmailJS's Privacy Policy
• Google Analytics (if applicable): Used for website traffic analysis, subject to Google's Privacy Policy
The Company does not sell, rent, or otherwise share your personal information with third parties, except as required by law.
6. Cookie Policy
This website may use cookies to enhance the user experience and conduct traffic analysis. You may refuse or delete cookies through your browser settings, though this may affect certain functionality.
7. Your Rights
Under applicable personal data protection regulations, you have the following rights:
• To inquire or request access to your personal information
• To request supplementation or correction of your personal information
• To request deletion of your personal information
• To request suspension of the collection, processing, or use of your personal information
To exercise these rights, please contact us at info@duo-essence.com.
8. Data Security
The Company takes reasonable technical and administrative measures to prevent unauthorized access, disclosure, alteration, or deletion of your personal information.
9. Policy Updates
The Company reserves the right to modify this Privacy Policy at any time. If there are significant changes, the latest version and update date will be published on this page. We recommend you periodically review this page for the most current information.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Duo Essence International Co., Ltd.
Email: info@duo-essence.com
